Orders will be processed within 3-5 business days of ordering and be shipped the next day after the processing day.
We offer Worldwide shipping, There are 2 Shipping methods you can choose from, both are given below with their details.
|Shipping Method ||Cost ||Delivery Time|
|Standard Shipping ||$0.00 ||20 - 25 Days|
|Exclusive Shipping ||$4.85 ||15 - 20 Days|
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability
We offer a 30 days 'no-quibble' returns policy.
Once you have received your order, you are welcome to return any item for exchange or refund.
Please contact us using live chat or at our email [email protected] so we can issue a returns ID before you send any items back to us. The Returns ID is important as it helps to quickly identify your parcel to avoid any delays to your refund.
Once you have shipped the item back to us and we have inspected it and found it to be in new/unused condition we will issue you a full refund. There are no restocking fees or other charges. This process usually takes 1-2 weeks once your order has arrived back at the warehouse. Email us your return tracking number for the fastest service.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and returned within 30 days.
The Address to which you need to ship your package is 3190 Ridgeway Dr. Mississauga Ontario CA L5L5S8.