Tracking information will be sent to you for each package shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel's journey.
How long is your return policy?
We offer a 30 days 'no-quibble' returns policy after your order is ship to you.
Do you offer a return on purchases?
Yes, we have 30 days return policy.
Where do I ship my return?
3190 Ridgeway Dr, Mississauga L5L5S8 Ontario Canada How do I get a return? For returns, please send us an email at [email protected] by specifying your name and order number in the first instance
Who is responsible for shipping charges of returns?
The Customer is responsible for all shipping and handling charges for product return. If we consider that the problem with the item is our responsibility (i.e. mistake on the requested model) will provide a 100% full refund.
What are the rules for returns?
Merchandise must be in new condition, you can open it, but don't make it dirty or altered. No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you may request damages from the shipping company.
How is my data safe in your hands?
We are fully committed to protecting your privacy. Any information that is given to us will be used only to enhance your shopping experience with this site. Any personal information that you submit will be used simply to process your orders and is protected by our secure server. You can request to be removed from our list by simply emailing us at [email protected].com
You may also update or change the personal information we have collected by sending an email to the same email address. Should there be any changes to our privacy guarantee, relevant changes will be posted to this portion of the site.